Cookie Policy
Note: You can change your cookie settings for our website at any time, and see more information about the cookies we use, by clicking the toggle button on the bottom left of your screen.
What are cookies?
Our website uses cookies and other related technologies (for convenience referred to as "cookies"). A cookie is a data file, which often includes a unique identifier, that is sent to your browser from a web server and is then stored on the hard drive of the device you are using, so that they can be retrieved by the website at a later date.
Cookies are used to perform many different roles. For example, they can be used to enable users to navigate between pages efficiently, remember their preferences, and manage log-ins and can be used to generally improve the user experience.
How we use cookies
More information about the types and purposes of cookies:
Category 1: Necessary Cookies
These are required for the operation of a website. Examples are cookies used for online shopping baskets or to protect against fraud.
Notice for users: These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: Analytical / Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Notice for users: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages.
Category 3: Functionality Cookies
These are used to recognise users when they return to a website. They remember user choices and enable the personalisation of content.
Notice for users: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video.
Category 4: Targeting Cookies
These cookies record a user’s visit to a website, the individual pages visited and the links followed. This collection of browsing habits is used to deliver more relevant adverts to the user.
Notice for users: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Category 5: Social Media Cookies
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter.
Notice for users: These are used to recognise users when they return to a website. They remember user choices and enable the personalisation of content. These cookies are not within our control. Please refer to the respective cookies policies for how their cookies work.
How to control and delete cookies
If you wish to restrict or block the cookies which are set on the Site (or, indeed, on any other website) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, visit https://www.allaboutcookies.org/ for comprehensive information on how to block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.
Be aware that restricting cookies may affect your ability to navigate and use our Website.
Contact us and your rights of complaint
Questions, comments or requests concerning this cookie policy are welcomed and should be addressed to Data Protection Coordinator at The Silver Spoon Company, 1 Samson Place, London Road, Hampton, Peterborough, PE7 8QJ or sent via email to: consumercare@thesilverspooncompany.co.uk.
If you have a concern about the way we handle your personal data, please contact us using the details above, where we welcome the opportunity to resolve your complaint. You also have the right to complain to the UK Information Commissioner’s Office (ICO). You can find details of how to do this on the ICO website or by calling their helpline on 0303 123 1113.
This cookies policy was last updated in June 2026.
